The Ukrainian government is focusing on digitizing services for veterans. The long-awaited electronic veteran certificate is now available in the Diia app, marking a significant step for over 1 million Ukrainians.

This certificate allows veterans to use it in various situations without needing a paper version, making it particularly convenient for securing mortgages or social benefits.

Available for:
•   war veterans;
•   combat participants;
•   individuals with disabilities due to war;
•   participants affected by the Revolution of Dignity;
•   family members of deceased veterans;
•   family members of fallen defenders of Ukraine.

How to obtain the electronic certificate:
-   download the Diia app and click "Add Document";
-   select "Veteran Certificate" and consent to data retrieval;
-   click "Add" and wait for confirmation. This will take just a few minutes.

What to do if the certificate is not found?
This may indicate that your information was not included in the veteran registry. Check your paper certificate for the issuing authority. Call the Veteran's Helpline at 0 800 505 217.

Where to use the e-Certificate:
To avail benefits and compensations, such as:
-   free public transport;
-   in healthcare facilities;
-   in education;
-   when applying for administrative services at the CNAP;
-   for employment and entrepreneurship;
-   for benefits, assistance, and payments.

This initiative is implemented by the Ministry of Digital Transformation in collaboration with the Ministry of Veterans Affairs of Ukraine, supported by the UNDP project funded by Sweden.